Refund Policy

Refund Policy

All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item (if applicable), one similar,  or one of same/lesser value, send us an email at 710hawaii@gmail.com and send your item to: 1500 Kapiolani Blvd Suite 100A Honolulu, HI 96814

Shipping

To return your damaged product, you should mail your product to: 1500 Kapiolani Blvd Suite 100A Honolulu, HI 96814

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Cancellation

Customers who want to cancel orders must do so by emailing 710hawaii@gmail.com as soon as possible. We will do everything we can to accommodate your request. Orders placed online begin processing immediately  to ensure order fulfillment and shipping time. Please note once your order has shipped, you will receive a full refund for the value of the merchandise only (including applicable tax) after we receive the item back clean and unused; shipping and handling will not be refunded.